Holiday Shipping Schedule - Chocolate Fantasies

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Holiday Shipping Information & Company Closures

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Open Limited Hours for Shipping September 18th - 22nd

We will have limited staff working Thursday and Monday and orders may not ship. We are normally closed Friday through Sunday.

Every year we head off to Monterey for the Jazz Festival in September. We will be fully open again on Tuesday the 23rd. During these days that we are closed, we will be confirming your orders and answering your questions via email on the traveling laptop. It may take 24-48 hours to get back to you, so please be patient. If you place a Fed Ex order by 10:00 am Tuesday, Sept. 15th, we will ship it by Wednesday as long as it is not a large chocolate order that we manufacture. Any orders that come in after the 10:00 am on the 17th, might not ship until the 23rd or after. If you need to cancel your Fed Ex order you've placed between this time, just simply let us know that getting your order shipped out by or around the 23rd will be too late and we'll cancel it without a charge. Remember, once we ship a standard USPS Priority Mail package, it only takes about 2 days to arrive.

Closed Monday, September 1st in observance of Labor Day.

We will not be shipping any packages on September 1st, nor will you be receiving anything. Please place any Fed Ex orders with at least a full day or two to spare and expect your shipment to arrive on Tuesday if you order on Friday for overnight or Thursday for 2nd day.

Closed July 22 & 23 for Company Holiday

Standard shipments (USPS Priority Mail) and chocolate orders will not ship these days. Fed Ex orders that do not have our custom made chocolates will ship (stocked foil wrapped may). Any orders that have standard shipping for chocolates in cooler packs will ship out July 21. Our web site is open, we are confirming orders on line and answering questions via email. Case packed orders will ship from the distributors with normal delivery.

Much of our staff is on vacation the week of the 14th through the end of week of the 21st. Since we have limited staff, we have limited hours and days that we can process orders. We're sorry for any inconvenience this causes, but we are a small company and when a few people take their vacation, it really slow us up. Summer is the best time for us to allow employees time off.

Father's Day Shipments

For Fed Ex Overnight: Order by 10:00 AM June 11th to ensure that it gets there by the 13th. Fed Ex does not deliver on weekends. Any orders with chocolate takes an extra day to process. For Fed Ex 2 day: Order by 10:00 AM June 10th to ensure that it gets there by the 13th. If you want Saturday delivery, there is an additional 12.00 fee. The same terms apply to 2 day as they do for overnight service. USPS Express Mail: Order by 10:00 AM June 12th to ensure that it gets there by the 14th. Express Mail takes one to two days for delivery. It is not a guaranteed overnight service, but the USPS Express Mail Service does deliver on Saturday.

For Standard Shipping with USPS Priority Mail: Order by 10:00 AM June 4th for delivery by the 14th. This is not a guaranteed service. This depends on if your order consists of items that may be backordered, special ordered or a large chocolate order. We will do everything we can to get your order to you on time and we will let you know if there are any problems that arise. If you need it fast, use Fed Ex or Express Mail. Please understand that we cannot make any other exceptions.

Tracking numbers will be emailed to you on the day your order ships. We cannot and do not make any shipping guarantees, only a guarantee when we will ship out. If the carrier runs into delays, we cannot offer refunds on shipping or products.

Please EMAIL us for tracking information if you cannot find your email confirmation from the USPS or Fed Ex, do not call customer service. It would be helpful if you give your package a few days for delivery before you ask its status because this only slows down our processing to take time to look it up. Look in your BULK or SPAM email folder if you expected an email from us and didn't get it. Thanks for being patient and understanding!

Information above if for all orders shipping during this time, not just holiday themed orders.

Memorial Day

We will be closed Monday, May 26th in observance of Memorial Day. Any orders that are submitted after 10:00 am May 22nd, will be processed and/or shipped on or after Tuesday, May 27th. We will not be shipping any orders on Monday. Any Fed Ex order placed after 10:00 am May 22nd will be shipped on Tuesday, May 27th as long as the order does not contain a large amount of hand made chocolates. We are still taking and confirming on line orders during the whole weekend and will respond to your emails. Have a great long weekend!

Mother's Day Shipments:

Chocolate Roses marked with may be shipped same day if order is placed by 10:00 am PST.

For Fed Ex Overnight: Order by 10:00 AM May 7 to ensure that it gets there by the 9th. Fed Ex does not deliver on weekends unless you order on Friday and want Saturday overnight which add 15.00 to the overnight charges, please email us after you place your order if you'd like this service. Any orders with chocolate that is not foil wrapped takes an extra time to process. For Fed Ex 2 day: Order by 10:00 AM May 6th to ensure that it gets there by the 9th. The same terms apply to 2 day as they do for overnight service. USPS Express Mail: Order by 10:00 AM May 7th, 2005 to ensure that it gets there by the 9th or 10th. Express Mail takes one to two days for delivery. It is not a guaranteed overnight service, but the USPS does deliver on Saturday. Please understand that we cannot make any other exceptions on shipping deadlines.

For Standard Shipping with USPS Priority Mail: Order by 10:00 AM April 29 for delivery by the 10th. This is not a guaranteed service. This depends on if your order consists of items that may be backordered, special ordered or a large chocolate order. We will do everything we can to get your order to you on time and we will let you know if there are any problems that arise. If you need it fast, use Fed Ex. Please understand that we cannot make any other exceptions.

Information above if for all orders shipping during this time, not just holiday themed orders.

Easter & Spring Gifts

For Fed Ex Overnight: Order by 10:00 AM March 19th to ensure that it gets there by the 21tst. Any orders with chocolate takes an extra day to process so order with a day to spare. No quantity discounts are offered and a rush fee of 10% may be charged for chocolate rush orders. If Fed Ex is late, we do not offer guarantees or shipping refunds.

For Fed Ex 2 day: Order by 10:00 AM April 18th to ensure that it gets there by the 21st. The same terms apply to 2 day as they do for overnight service. Please understand that we cannot make any other exceptions.

For Standard Shipping with USPS Priority Mail: Order by 10:00 AM March 12th for delivery by the 22nd. This is not a guaranteed service. This depends on if your order consists of items that may be backordered, special ordered or a large chocolate order. We will do everything we can to get your order to you on time and we will let you know if there are any problems that arise. If you need it fast, use Fed Ex. Please understand that we cannot make any other exceptions.

For US Express Mail: Order by 10:00 AM March 18th to ensure that it gets there by the 22nd. Any orders with large amounts of chocolate takes an extra day to process. Order early. Email or call for availability.

President's Day

We will be closed Monday, February 18th. We will not be shipping any US Mail or Priority Mail orders on Monday. We are still taking and confirming on line orders.

Closed Monday, January 21st in observance of Martin Luther King, Jr. Day

The US Post office is not open and does not deliver on Jan. 21st. We will be closed this day and will not be shipping packages. Fed Ex is still delivering on this day, but we are not shipping Fed Ex packages until Tuesday, Jan. 22nd. Please plan accordingly.

About Martin Luther King, Jr.

Winter Holiday Shipping Schedules

We are not shipping orders at this time, please see details above about our closing.

Deadlines For Christmas:

Priority Mail - 12-14 10:00 AM PST. This is depending on how busy we are, if your items are in stock, etc. will determine if we can get it to you in time after this date. We do not guarantee delivery dates with the USPS Priority Mail service and we will make no promise when it arrives, only a promise and proof of a tracking number that we shipped when we said we would.

Fed Ex 2 Day Dealine - 12-20 10:00 AM PST (Should arrive Monday.) We will guarantee that we will ship your package on time but if Fed Ex doesn't ship on time, we will not be responsible for late packages. Fed Ex is your best bet for on time delivery, but keep in mind, nothing is perfect and sometimes bad weather, bad airplanes or bad Karma can be a problem. Out of stock items, special orders or large custom chocolate orders will take longer to fulfill, please allow extra time.

Fed Ex Overnight Deadline- 12-21 10:00 am PST (Should arrive by Monday and the same exact terms described with the Fed Ex 2 Day deadline is the same for Fed Ex Overnight.)

USPS Express Mail - 12-21 10:00 am PST (The same exact terms described with all Fed Ex deadlines is the same for USPS Express Mail. If your order is large, we may not be able to get it out on time. Your package should arrive by 12-24. The post office delivers on Saturday. There is no guarantee that it will arrive on that day in all cities. Check link below for more information.

http://www.usps.com/holiday/mailingshippingguidelines.htm

Any orders placed after 10:00 am PST December 22nd will be shipped out after 1-14-06. Don't be disappointed: Plan for your shipment to arrive with one or more days to spare!

Please understand that we are very busy this time of year and we cannot make any exceptions to process your order faster or go beyond the deadline dates, we appreciate your understanding. You should pad the processing time a day or two because of the holiday rush and if the delivery is delayed by the carrier, you will not be disappointed if they have an extra day or two to deliver. You must consider that the carrier may run into weather problems this time of year. If your chocolate order is exceptionally large, we may not be able to finish it on time. Please order early to avoid any disappointment. If we confirm your order to ship by a certain date, we promise to get your order out in time and will have proof of delivery, but if the carrier does not deliver on time, we cannot give shipping or product refunds.

Past Deadlines and Holidays

For Hanukkah:

Hanukkah begins Dec. 5 (yes, very early this year), please order with at least 2-3 days before you need delivery and use Fed Ex overnight by 12-4 or 12-3 for 2nd day air. US Express mail deadline is 12-3. You've got 8 days to play around with for the delivery dates, our deadlines are for the package to make it on the first day and only depends if the item is in stock and isn't a large custom chocolate order.

Thanksgiving Shipment Deadlines

11-19 10:00 AM PST is the deadline to order for Fed Ex 2 Day for arrival on the 22nd. 11-20 10:00 AM PST is the last day to order for Fed Ex Overnight for arrival on the 22st and 11-19 for US Express Mail for arrival on the 21st. We are closed 11-22 and will reopen on 11-26. We are still taking orders on line and can answer any email questions you may have at some point during the weekend. Please review the terms for winter holiday deadlines below as they apply for the Thanksgiving shipping terms as well. Thank you, have a great extended weekend and Happy Thanksgiving!

We are closed Columbus Day, October 8th. Packages will not be delivered that day nor shipped out.

Closed Friday, July 2nd through July 4th, 2007 in observance of Independence Day

No chocolates are shipping this week unless it's Fed Ex overnight shipping on Thursday for Friday delivery. US Express orders ship on Thursday or Friday for all weekend day delivery. Cooler packed chocolates can only be shipping Monday-Wednesday for standard orders. Regular novelty items that do not require a cooler pack will ship starting July 5th.

Fed Ex and the USPS do not deliver on July 4th. If you ordered chocolates on or after 10:00 Wednesday, June 29th, your order will not ship until Thursday, July 5th or after, depending on which delivery method you chose. Standard shipping orders with chocolates in cooler pack will not ship until July 9th. Please plan accordingly. We can ship Fed Ex overnight in a cooler pack on Thursday, July 5th for Friday delivery. Any other date that week will not work because Wednesday will cut one day into the ice pack melting and add on one more delivery day making it not safe to ship. All other orders that do not have chocolates will ship on Thursday, July 5th as long as you got your order in by 10:00 am Thursday, June 28th. We will not be closed and will be confirming your orders via email.

St. Patrick's Day, Saturday March 17

For Fed Ex Overnight: Order by 10:00 AM March 15 to ensure that it gets there by the 16th. Any orders with large amounts of chocolate takes an extra day to process. Order early. Email or call for availability. If you want Saturday delivery, use Express Mail.

For Fed Ex 2 day: Order by 10:00 AM March 14th to ensure that it gets there by the 16th. The same terms apply to 2 day as they do for overnight service.

For US Priority Mail: Order by 10:00 AM March 8th for delivery by the 17th. This is not a guaranteed service. This depends on if your order consists of items that may be backordered, special ordered or a large chocolate order. We will do everything we can to get your order to you on time and we will let you know if there are any problems that arise. If you need it fast, use Fed Ex.

For US Express Mail: Order by 10:00 AM March 15, 2006 to ensure that it gets there by the 16th or 17th. Any orders with large amounts of chocolate takes an extra day to process. Order early. Email or call for availability.

Valentine Holiday Shipping Information

This schedule is for all orders, even if they are not for Valentine gifts. We are very busy this time of year! Please do not ask us when your order will ship. Read the shipping guideline on our shipping page, Shipping. Asking us where your packages is only slows down the shipping process for everyone. Tracking numbers are emailed the day your order ships, check your spam/bulk mail folder for it if it's not in your inbox. We are so grateful for all your orders, but because we have so many to fill now, we cannot guarantee your package will arrive for Valentine's day delivery if you are reading this right now.

DEADLINES

For Fed Ex 2 day: Order by 10:00 AM February 9th, 2007 to ensure that it gets there by the 14th. For Fed Ex Overnight: Order by 10:00 AM February 10th, 2007 to ensure that it gets there by the 13th or 14th. This express service would normally ship out the same or next day, but this is our busiest holiday time and we're processing with an extra day or two added. Saturday and Sunday do not count as Fed Ex delivery days and we do not count the weekend days as processing days, we go by business days. Any orders with chocolate we make will take an extra day or two to process because we make it fresh to order. US Express Mail options are the same as Fed Ex 2 day. Deadline for this service is 10:00 AM February 10th. We are so busy we cannot ship your order with any special time extensions or exceptions. There are no refunds for late shipping by Fed Ex or us. You may cancel your order if we have not processed your credit card.

For US Priority Mail: Order by 10:00 AM February 6th, 2007 for delivery by or before the 14th. This is not a guaranteed service and we make no shipping guarantees or guarantee a shipping date. This depends on if your order consists of items that may be backordered, special ordered or a large chocolate order. USPS considers Saturday a delivery day. If you need it fast, use Fed Ex. If you order beyond our cut off date, we can't promise it by Valentine's Day. Again, our cut off dates are not a guarantee that your package will arrive by Feb. 14th. You may cancel your order if we have not processed your credit card.

Don't be sorry by delaying, order your Valentine gifts early! We will do everything we can to get your order to you by Valentine's Day and we will try to let you know if there are any problems that arise. We are known for small miracles, but keep in mind we are a small company dedicated to making custom chocolates by hand and making sure you receive quality products packed with care by our staff.

About Valentine's Day

Closed October 9th, 2006.

Fed Ex orders will ship October 9th, but USPS Priority Mail and Express Mail orders will be shipped on the 10th or after.

Go ahead and place your order on line as we are still processing and confirming orders for you. If you have any questions, please send us an email.

Information above if for all orders shipping during this time, not just holiday themed orders.

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Nuts are sometimes used during our chocolate making. Please do not order our chocolate if you are allergic to nuts in any way. All of our chocolate products contain milk products.

Thank you very much, we look forward to fulfilling of all your chocolate fantasies!

If you didn't see an item that you wanted, call or EMAIL us with your request.

Allergy Warning: All chocolates we sell may contain and are made in facilities that use tree nuts, peanuts, soy, corn or dairy.

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