We are very successful with shipments arriving intact to our overseas customers, but we cannot replace any chocolates if damage or loss of package occurs during shipment if you did not opt to pay for insurance coverage or have it shipped by US Express Mail.  Insurance will not cover late shipment or melted chocolates.  Coverage is only for broken items or lost shipment.  Express mail automatically insures up to $100, anything over that requires additional insurance.  Insurance and tracking for standard First Mail First Class is not available and you may use this selection for orders up to $50.00.  Priority Mail has automatic insurance coverage up to $67.00.  We will automatically add additional insurance coverage for packages with a value higher than $67.00.  We charge a $3.00 service/processing charge for all international orders and is included with your shipping costs.

You have the shipping options of:  Express Mail service which is the fastest, is automatically insured for up to $100, tracking is available and takes approximately 3-5 days.  Air Mail First Class for packages under four pounds takes 5-7 days, tracking and insurance is available.  Air Mail Priority or Priority Flat Rate for packages over four pounds, can be insured, includes $65 coverage automatically, has tracking and takes 5-10 days.  All shipping times are approximate and are not guaranteed.  Air Mail First Class does not have tracking and unless your package is insured, we cannot replace it.  If you want insurance and faster service with the post office, please request or select Express Mail when you check out.  Send us an email if you would like insurance added.

We do not ship UPS or DHL Overseas.  We can only ship by United States Postal Service.  We can ship Fed Ex to some countries, but some countries are too difficult to get packages to like Mexico.  You or the recipient will be responsible for duties and taxes imposed by customs, your country or the delivery service.  It is not included in the shipping price and we do not know what the extra costs are.  Please contact your postal service.

We ship to all military addresses and U.S. Territories as a standard U.S. shipment.  Shipping surcharges may apply with packages weighing 2 pounds or more.

We ship to most countries, but please inquire before you order because we do not ship to some countries in South America, all of Africa (except for South Africa) and many countries in the Middle East.  If you are in the Middle East, we will gladly ship to Aramex for your courier service.  We do not ship to countries in conflict or with unstable governments.  Please keep in mind that chocolates will need to be shipped in cooler packs in warm weather and will add on extra weight and must be shipped Express Mail to arrive quicker.  The insurance on this shipping method is only for loss of package, not if the contents melt.  We have not had any products melt en route to this date, but we cannot take responsibility for the delivery method or time it takes to arrive.

You must provide a real email address, no Hotmail, Mail.com, Yahoo, Gmail, etc.  If you pay with PayPal, you must be a verified member with a verified address.  We will only ship to your billing address or verified address.  Shipping quotes are subject to change before you place your order and carriers adjust shipping according to fuel prices at any given time.

Although loss is extremely rare, if your package was insured and is lost during shipment, it may take up to a month or longer to locate your package and settle your claim.  Please be patient during this process.  We cannot send a replacement for an insured package until the previous package has been returned to us for inspection or has been deemed lost by the postal service.  If you'd like a replacement before the claim is settled, you will have to purchase another order.  Also, customs inspections may delay your package for a day or up to a month if they want to, but this is a rare occurrence.  Keep in mind that in some counties, some items that may be questionable such as adult related items, may be confiscated by customs.  We will not replace or refund for confiscated items.  It is up to you to know what items can be shipped into your country.

Please e-mail us for additional information on shipping rates or go to http://usps.com

If you are overseas and are ordering a gift to be shipped within the United States, none of these shipping guidelines apply (use http://chocolatefantasies.com/shipping for your guideline) to your order as long as it us under $100.00.  International payment terms do apply though.

PayPal payments are accepted for orders over $25.00 in products.  You must be a verified account member.  We will reject any PayPal payments from non-verified members.  For credit card orders over $50.00, orders may take up to a week to process if the system does not verify your address.  Your security code must match in the billing system or we will not process your order.  Any order over four pounds or $100.00 will need to go out by International Priority Mail or Express Mail insured.  If we cannot match your address or CVV2 # for any order you must email or fax a copy of the front and back of your credit card, a picture identification card, passport or driver's license that including your signature.  Any orders over $200 requires bank transfer, verified PayPal membership/payment or international money order.  We are sorry for this inconvenience, but due to the high amount of credit card fraud from overseas transactions we need to verify legitimacy.

Please send international money orders or cashier's check to:

LLK, Inc., P.O. Box 1578, Shelton, WA  98584  U.S.A.  - Tel. 360.432.9130

Thank you very much, we look forward to taking care of all your chocolate fantasies!